To reset the Photos app, follow these steps: In such times, you need to reset the Photos app. There could be times when repairing the Photos app might not fix the issue. Then, open the Video Editor and try to import the same file. Press Win+I to open Windows Settings.Switch to the Apps section.Click on the Apps & features menu.Find Microsoft Photos > click the three-dotted icon > select Advanced options.Click the Repair button. To repair the Windows Photos app, do the following: In such situations, repairing the app might be able to troubleshoot your problem. At times, an internal error could cause this issue. If the aforementioned solution doesn’t do anything, you need to repair and reset the Windows Photos app. Open the Windows Photos app.Click on the three-dotted icon in the top-right corner.Select the Settings option.Head to the Sources section.Click the Add a folder option.Choose the Add another folder option.Select the folder you want to add and click the Select Folder option.Īfter that, close all windows and try opening the same file. To add a folder in the Photos app, follow these steps: That is why it is recommended to add the source folder manually even though the parent folder is already included. However, if the file is placed in a sub-folder, you might encounter the aforementioned error at times. Let’s assume that you need to open a file from an included folder in the Photos app. See if you can repair the corrupted video file. You will usually receive this error message if the image or video file is corrupted. To fix These files have properties that can’t be read, so we couldn’t add them error in Video Editor or Photos app in Windows 11/10, follow these suggestions: 1] Repair potentially corrupted video file # These files have properties that can’t be read #
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